Terms of service

Last updated: [14 Sep, 2026]

Welcome to Fenlo. By accessing or using our website (the "Site") and purchasing products from us, you agree to the following terms. Please read them carefully.

1. General Fenlo provides products for sale through this Site. By placing an order, you confirm that you are at least 18 years old, or are using the Site under the supervision of a parent or guardian, and that the information you provide is accurate and complete.

2. Products and Pricing We make every effort to display product details, images, and pricing accurately. However, we do not warrant that product descriptions or other content are error-free. Prices are subject to change without notice. We reserve the right to limit quantities, refuse any order, or discontinue a product at any time.

3. Orders and Payment All orders are subject to acceptance and availability. Payment is processed securely at checkout. We reserve the right to cancel any order suspected of fraud or unauthorized activity.

4. Shipping and Delivery Shipping timeframes are estimates, not guarantees. See our Shipping Policy for full details. Fenlo is not responsible for delays caused by couriers, customs, or events outside our control.

5. Returns and Refunds Returns and refunds are governed by our Refund Policy, available on our website.

6. Intellectual Property All content on this Site — including text, graphics, logos, and images — is the property of Fenlo and may not be reproduced or used without our written permission.

7. Limitation of Liability To the fullest extent permitted by law, Fenlo is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.

8. Changes to These Terms We may update these Terms of Service from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.

9. Contact Questions about these terms? Reach us at kueensupport@gmail.com.